Many of us are in the midst of a major transition from remote to hybrid work, which is affecting how we communicate with our colleagues. Back when we were in the office, we all knew the unwritten rules of communication. As a manager, it’s essential to help your team establish new norms around digital interactions. This should be a collective process so set up a group brainstorm with the explicit goal to document new rules and expectations around how you will communicate in a hybrid environment.
Here are a few key questions to ask:
Once you’ve outlined the team’s ground rules, document them and share them in a public place so that people can refer to them when needed. But don’t assume they’re set in stone. Check-in with your team after a few weeks to see if the rules of engagement need to be tweaked.
It’s essential for managers to establish norms around digital communication with their teams. Having a detailed guide will help ensure that everyone on your team is on the same page and has the same expectations — regardless of who is working from where.
Do you have written guides on how to communicate in the hybrid work environment?
What channels do you use the most?
Dhawan, E. (2021, May). Did You Get My Slack/Email/Text? Harvard Business Review.
Mark Kalin je izkušen manager, podjetnik, innovator, mentor, predavatelj in strokovnjak za vzpostavljanje inovativnih ekosistemov in transformacij kultur ter strokovnjak za vzpostavitev visoko zmogljivih virtualnih timov, z zelo bogato izobrazbo in poslovnimi izkušnjami.
… spoznaj zgodbe izjemnih posameznikov in tudi ti postani Beyond Leader.