Sometimes, when you’re a manager, your team gets upset with you. They may be unhappy with a decision you’ve made or a new policy or an increase in workload. Of course, you aren’t in charge of keeping everyone happy all of the time, but you do want to respond to negative emotions, so they don’t erode trust or hold your team back. Here are some strategies for managing anger and resentment when they creep up:
Anger and resentment across your team can make an already stressful leadership job feel worse. But how you respond to your employees’ frustrations is critical to ensuring negative emotions don’t limit your effectiveness. By following these suggestions, you can not only contain their anger but potentially leverage it for greater trust and motivation toward future performance.
How do you manage anger, frustration, and resentment on your team?
What do you do, to be more cohesive?
Chhaya, N. (2022, February). Managing Anger, Frustration, and Resentment on Your Team. Harvard Business Review.
Mark Kalin je izkušen manager, podjetnik, innovator, mentor, predavatelj in strokovnjak za vzpostavljanje inovativnih ekosistemov in transformacij kultur ter strokovnjak za vzpostavitev visoko zmogljivih virtualnih timov, z zelo bogato izobrazbo in poslovnimi izkušnjami.
… spoznaj zgodbe izjemnih posameznikov in tudi ti postani Beyond Leader.